Turned a powerful but intimidating automation builder into an agent-driven experience, removing the barrier that kept recruiters from adopting AI.
View case studyHi, I'm Haresh's personal agent. He leads product design for AI products, and I know his work inside out.
What would you like to know about Haresh?
Write to him: hareshnair17@gmail.com
Selected work
AI products I've taken from blank page to shipped.
A modern customer support portal rebuilt around how support teams actually triage and resolve.
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Merged the knowledge base with the chatbot so common tickets resolve themselves before they reach an agent.
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A task management tool that cleared an implementation bottleneck and replaced inconsistent processes with one shared flow.
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Core expertise
Where I'm most useful to a team.
Agentic AI experiences
Took Agent Builder at Sense HQ from 0 → 1: recruiters describe a hiring outcome, the agent plans and builds it, and a simulator lets them test it before it goes live.
ProofAI adoption 38% → 66%. 15+ hours saved per recruiter, every week.
Voice and conversational AI
Owned Voice AI at Sense HQ end to end. At Tekion, designed the resolution bot that answers support queries in-product, before they ever reach an agent.
Proof36.8% of conversations resolved by the bot. First response in under a minute.
Complex B2B workflows
Ten years in enterprise software: trading and banking for Fortune 100 banks, a medicine-scheduling experience for diabetic patients, and dealership operations at Tekion.
ProofTekion Pay, live across 800+ dealerships including GM and Cadillac. Task Management cut implementation time by 61%.
Design leadership
Five years leading design teams. I run design critiques, set up the processes teams ship by, from discovery to dev handoff, and mentor junior designers through direction, reviews and sign-off.
ProofGrew Tekion's CX design team from 1 → 5. Mentored the designer on AI Recruiter and CRM at Sense HQ.
DesignOps and AI-assisted practice
Ran DesignOps for enterprises and startups: set up design processes in Jira, built handoff structures that engineers could build from without guesswork, and I'm now setting up AI workflows for design teams.
ProofNow: Claude and Claude Code agents that run UATs, accessibility and design-to-dev parity checks.
Words from collaborators
What the people I've built with say.
About me
I've spent the last decade designing software. The next decade will be different.
When I graduated in 2016, design meant pixels, flows and handoffs. Ten years on, across fintech, healthcare, automotive retail and HR tech, the craft has moved from interfaces to product thinking to designing with intelligence, not just for it.
At Sense HQ I led AI product design, shipping two 0 → 1 AI products in six months and rebuilding the team's practice around human-AI collaboration.
I like places that trust designers to own outcomes, where design shapes strategy and operational rigour matters as much as craft.
Experience
- Lead AI Product DesignerSense HQ
- Senior Product DesignerTekion Corp · founding designer, CX
- Senior UX DesignerRelevantz
- Co-founderCarbonpaper
- UX DesignerCognizant
Education
- HCI for AI Systems DesignUniversity of Cambridge
- B.Tech, Electronics & Media TechnologyKarunya University
Contact
Open to Lead and Staff product design roles.
At AI-first product companies, or enterprise SaaS teams where AI is core to the product rather than a feature.
hareshnair17@gmail.com
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